Frequently Asked Questions

Free UK delivery on orders over £25 takes 5–7 working days, and faster tracked options are shown at checkout. See our Delivery page for details.

We also deliver outside the UK. Postage is based on your parcel’s weight and size and is shown at checkout.

To create an account you will need to make a purchase from our online shop.  You cannot make an account unless you make a purchase.

Please use our contact page or reply to your order confirmation email.

If you upgraded your postal service to a tracked service you can use the tracking link on your orders page.

No, we do not store your payment information on our servers, our payment processors will store your information for transaction detail only.

All our prices include VAT.

We ship to most countries,  if we cant ship a product to you, you will not be able to complete the checkout process.

We try to ship items in a few packages as possible, Back orders will ship separately.